Clinique launches The Wink

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Content Strategy is one of the new buzzed about positions that has now become a necessary part of the marketing team. Much like the addition of the Social Media Manager was a few years ago, the Content Strategist is quickly becoming a role in high demand.  And Clinique is doing just  that, offering a new way to use content to target a new customer: The Millennial woman.

Clinique is a popular and familiar brand, best known for being hypoallergenic and dermatologist approved. Clinique is, for many women, their first exposure to prestige skincare and even beauty products!

Clinique recently launched The Wink, a new online destination for beauty and lifestyle content. This was a smart move by Clinique —probably due to the success of it’s sister brand, Estée Lauder’s The Estée Edit. The platform definitely attracts a younger audience —through whimsical posts and lots of  lovely pastels— a demographic that like Clinique’s other sister brand, Origins, also aimed to target. Clinique and Origins are two somewhat similar brands in the customer they attract. Origins has a great case study in Fast Company on, among many things, led to the co-creation of a product with millennial women that helped them gain access to this target demographic. I think Clinique might have seen the success in both The Estée Edit and Origin’s and developed their own way to connect with a younger audience.

The Wink is their own Pinterest-like boards and How-To guides, all in one. They even have a beauty index which lists popular beauty terms with definitions and related content. In another strategic move to garner user-generated content (UGC), The Wink offers a place for customers to upload and share their favorite products. Optimizing UGC is done expertly well by “L’Oréal brands, and it seems that Estée is catching up.

 

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What does it mean to be a digital beauty brand? I’ve been thinking a lot lately about the cross-section of beauty and tech. I think tech is such a huge part of our lives and it seems like there are new products, advancements and experiences coming out every day. But what’s up with the beauty industry and why is it taking them longer to catch on to this movement? Well, there are a lot of reasons and I hope to explore some of them in future posts. On flip-side, brands like Sephora and L’Oreal are pioneering in digital and innovation—not just for the industry—but overall, they are setting standards for other brands to follow. According to a 2014 Beauty study by L2, “mass and prestige brands alike are innovating across the Site & E-Commerce, Digital Marketing, Social Media, and Mobile dimensions.” It’s great to see advancement, and L2 also notes that the digital investment is increasing throughout the industry.